退款政策

Refund and Return Policy

Bloomoras Refund and Return Policy

At Bloomoras, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return, the product must be unused, unworn, and in the same condition in which you received it. It should also be returned in its original packaging together with any accessories, manuals, or included materials.

Before returning an item, please contact our customer support team and provide your order number and the reason for the return. Returns sent without prior authorization may not be accepted.

Customers are generally responsible for return shipping costs unless the item received is damaged, defective, incorrect, or otherwise caused by an error on our part.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible and provide clear photos or other relevant information so that we can assist you.

Certain items may not be eligible for return for hygiene, safety, or other applicable reasons. Any such restrictions will be clearly stated on the relevant product page where applicable.

Orders can only be canceled before they have entered processing or shipment. Once an order has been shipped, it cannot be canceled and must be handled according to our return procedure.